The Museum welcomes everyone, and aims to make each visitor's experience as good as possible.
There is a range of facilities for visitors with additional needs. Please contact us for more specific information.
You can see a more detailed breakdown of the Museum's accessibility on our dedicated Access Guide pages.
There are three disabled parking spaces in the Museum car park available on a first come first served basis. There is also Pay and Display parking available on Museum Road opposite the Museum building.
You are welcome to bring your pushchair into the Museum, as our wide aisles (built for Victorian ladies in crinolines!) make it easy to get around. If you require lift access, you can enter at the right-hand side (south side) of the Museum and use the lift there. Once inside, you can use the lift to access the upper gallery. Please ask if you need any help, and download a floor plan to help you locate these entrances.
Coats and bags
Please note that the Museum does not have a cloakroom to store coats or bags.
Accessible entry to the Museum
To reach the Museum's disabled entrance, head to the right-hand side of the main entrance and follow the ramp down to the level entrance. Down a short corridor on the right inside that entrance there is a lift to reach the ground floor. This route is clearly signposted, and the lift services all floors.
There are three accessible toilets at the Museum, all on the lower ground floor.
The Lecture Theatre on the first floor and the Welcome Desk at the main entrance are fitted with hearing loops.
More information, including photos of the accessible entrances and lifts, is available in our access guide.
An audio-description introducing the museum is available here.
For information about our programme of Touch Tours for blind and partially sighted visitors, please telephone 01865 282 456, or email email@example.com.
Assistance dogs and assistance dogs in training
The Museum is pleased to welcome all assistance dogs and assistance dogs in training that are registered with Assistance Dogs UK. Details of member organisations of Assistance Dogs UK can be found here: http://www.assistancedogs.org.uk/members/
If an assistance dog in training is misbehaving or does not seem ready for the Museum environment, staff may ask trainers to return at a later date. The Museum can be a very busy place with large animals on display, but staff are able to recommend a quiet time of day to train assistance dogs so that they can become accustomed to this type of environment.
For further information or advice on visiting, please email firstname.lastname@example.org or telephone 01865 272 950.
Visiting with children on the autistic spectrum
Oxford University Museum of Natural History is proud of its family-friendly status, but recognises that visiting with children on the autistic spectrum can still be challenging. We hope that the resources below will help you feel more confident before your visit by providing a visual introduction to the Museum and by highlighting some of its more sensory aspects.
We recommend that you first read the About the Museum guide, which includes lots of descriptive information about the Museum and displays, and then use the Plan Your Visit guide as a tool to prepare children for their visit and give them objects to look for when they are here.
The pictures in these guides give a sense of the different spaces and displays in the Museum. They focus on objects and areas that are unlikely to change. Please check beneath these resources for our 'updates' section, which provides information on areas on the Museum that may have changed since your last visit.
Hidden Disability Lanyards
The Museum is pleased to offer Sunflower Lanyards for any visitors who have a hidden disability such as autism, chronic pain, dementia, anxiety, a visual or hearing impairment. These discreet lanyards signify to staff that the individual(s) might need additional support, guidance, or more time around the Museum. These Sunflower Lanyards can be borrowed from the entrance Welcome Desk then returned upon leaving the Museum.